….Frequently Asked Questions..usein kysytyt kysymykset..Frequently Asked Questions..PREGUNTAS MÁS FRECUENTES….

 
 

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+ How to lock the screen orientation (prevent it from rotating)?

Install “rotation control” application from Google Play store. The app can be found here. After the installation, please choose the default orientation which the screen is locked to.

+ Ethernet (RJ-45) port cannot be found

Port is under the outdoor protection cover and can be found by removing the cover entirely or just some screws from it.

+ Sleep timer does not work

This function is disabled in the hardware. As a workaround, the device can be plugged to an electrical outlet equipped with timer, typically an extension cord.

+ Issues with Youtube application

Remove Youtube updates in Google Play and clear application cache.

+ Applications are missing

Install missing applications from Google Play or contact Kuori support for remote installation (may be billable service, depending on contract).

+ Items on the screen are in wrong places or are unresponsive to touch

Change image density under Settings > Display > Density settings.

+ Teamviewer remote support not working

Check that Yeti is properly connected to internet, for example by trying to open any web page. Make sure both Teamviewer quicksupport and Teamviewer host are installed and Teamviewer host has been lauched at least once so that required add-on installs.

+ Screen brightness adjustment

Brightness can be adjusted with remote controller. Android built-in brightness slider is disabled.

+ System notification when using Yeti virtual keyboard

When using customized Yeti virtual keyboard instead of the default Android one, following notification may pop up on screen: "Note: After a reboot, this app can't start until you unlock your phone". This is expected, and the notification can be ignored

+ Instructions to set up Yeti on-screen keyboard

  1. Go to the Settings -> System -> Language & Input -> Virtual Keyboard
  2. Click "Manage Keyboards"
  3. Enable "YetiKeyboard"
  4. Choose "Ok" in both pop-up windows.
  5. Next time when you open the keyboard, click small keyboard icon at the bottom right corner.
  6. Choose "YetiKeyboard"

If you want to configure YetiKeyboard languages and settings, go to the Settings -> System -> Language & Input -> Virtual Keyboard and click "YetiKeyboard" or just hold comma button in the keyboard.

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+ How to lock the screen orientation (prevent it from rotating)?

Install “rotation control” application from Google Play store. The app can be found here. After the installation, please choose the default orientation which the screen is locked to.

+ Ethernet (RJ-45) port cannot be found

Port is under the outdoor protection cover and can be found by removing the cover entirely or just some screws from it.

+ Sleep timer does not work

This function is disabled in the hardware. As a workaround, the device can be plugged to an electrical outlet equipped with timer, typically an extension cord.

+ Power button is missing

Device is designed to be operated with remote controller.

+ Issues with Youtube application

Remove Youtube updates in Google Play and clear application cache.

+ Applications are missing

Install missing applications from Google Play or contact Kuori support for remote installation (may be billable service, depending on contract).

+ Items on the screen are in wrong places or are unresponsive to touch

Change image density under Settings > Display > Density settings.

+ Teamviewer remote support not working

Check that Yeti is properly connected to internet, for example by trying to open any web page. Make sure both Teamviewer quicksupport and Teamviewer host are installed and Teamviewer host has been lauched at least once so that required add-on installs.

+ Screen brightness adjustment

Brightness can be adjusted with remote controller. Android built-in brightness slider is disabled.

+ System notification when using Yeti virtual keyboard

When using customized Yeti virtual keyboard instead of the default Android one, following notification may pop up on screen: "Note: After a reboot, this app can't start until you unlock your phone". This is expected, and the notification can be ignored

+ Instructions to set up Yeti on-screen keyboard

  1. Go to the Settings -> System -> Language & Input -> Virtual Keyboard
  2. Click "Manage Keyboards"
  3. Enable "YetiKeyboard"
  4. Choose "Ok" in both pop-up windows.
  5. Next time when you open the keyboard, click small keyboard icon at the bottom right corner.
  6. Choose "YetiKeyboard"

If you want to configure YetiKeyboard languages and settings, go to the Settings -> System -> Language & Input -> Virtual Keyboard and click "YetiKeyboard" or just hold comma button in the keyboard.

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+ ¿Cómo bloquear la orientación de la pantalla (evitar que gire)?

Instala la aplicación de "control de rotación" desde la tienda Google Play. La aplicación se puede encontrar [aqui][1]. Después de la instalación, elige la orientación predeterminada a la que está bloqueada la pantalla.

+ El puerto Ethernet (RJ-45) no se puede encontrar

El puerto está debajo de la cubierta de protección exterior y se puede encontrar quitando completamente la cubierta o solo algunos tornillos.

+ El temporizador para modo de suspensión no funciona

Esta función está deshabilitada en el hardware. Como solución alternativa, el dispositivo se puede conectar a una toma eléctrica equipada con temporizador, generalmente un cable de extensión.

+ El botón de encendido no se encuentra

El dispositivo está diseñado para ser operado con control remoto.

+ Problemas con la aplicación de Youtube

Elimina las actualizaciones de YouTube en Google Play y borra la memoria caché de la aplicación.

+ Faltan aplicaciones

Instala las aplicaciones que faltan desde Google Play o ponte en contacto con el soporte de Kuori para la instalación remota (podría ser un servicio de pago, según el contrato).

+ Los elementos en la pantalla están en ubicaciones incorrectas o no responden al tacto

Cambia la densidad de la imagen en Configuración> Pantalla> Configuraciones de densidad.

+ El soporte remoto Teamviewer no funciona

Comprueba que Yeti esté conectada correctamente a Internet, por ejemplo, intentando abrir cualquier página web. Asegúrate de que tanto el Quicksupport de Teamviewer como el host Teamviewer estén instalados y que el host de Teamviewer haya sido ejecutado al menos de manera que se instalen los complementos requeridos.

+ Ajuste del brillo de la pantalla

El brillo se puede ajustar con el control remoto. El deslizador de brillo incorporado de Android está deshabilitado.

+ Notificación del sistema cuando se utiliza el teclado virtual Yeti

Al utilizar el teclado virtual Yeti personalizado en lugar del predeterminado de Android, la siguiente notificación puede aparecer en la pantalla: "Nota: después de un reinicio, esta aplicación no puede iniciarse hasta que desbloquee su teléfono". Esto es algo previsto, y la notificación puede ser ignorada.

+ Instrucciones para configurar el teclado Yeti en pantalla

  1. Ve a Configuración -> Sistema -> Idioma y entrada -> Teclado virtual
  2. Haz clic en "Administrar teclados"
  3. Habilita "YetiKeyboard"
  4. Elige "Ok" en ambas ventanas emergentes.
  5. La próxima vez que abras el teclado, haz clic en el pequeño icono del teclado en la esquina inferior derecha.
  6. Elige "YetiKeyboard"

Si deseas configurar idiomas y configuraciones de YetiKeyboard, ve a Configuración -> Sistema -> Idioma y entrada -> Teclado virtual y haz clic en "YetiKeyboard" o simplemente mantén presionado el botón de coma en el teclado.

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